Payment Policy for ILOVEPARIZ

Effective Date: January 3, 2025

At ILovePariz, we are committed to providing a secure and convenient shopping experience for all of our customers. This Payment Policy outlines the terms and conditions under which payments are accepted on our website, www.ilovepariz.com. By making a purchase on our site, you agree to the following payment terms.

For any questions or concerns regarding payments, please contact us:

1. Accepted Payment Methods

We accept a variety of payment methods to make your shopping experience as convenient as possible:

  • Credit and Debit Cards: We accept major credit and debit cards, including:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • PayPal: We also accept PayPal, a secure online payment service that allows you to pay using your PayPal account or linked credit/debit cards.
  • Apple Pay and Google Pay: For mobile payments, we accept both Apple Pay and Google Pay, allowing you to make quick and secure purchases on compatible devices.
  • Gift Cards: We accept gift cards issued by ILovePariz. If you are using a gift card, please ensure the balance is sufficient to cover the full cost of your order, including any applicable taxes and shipping fees.

We reserve the right to add or remove payment methods at our discretion. Please check the available payment options during checkout.

2. Payment Processing

  • Secure Payments: All payments made on our website are processed using secure encryption technologies. We use SSL (Secure Sockets Layer) encryption to ensure that your payment information is securely transmitted over the internet.

  • Authorization and Verification: Upon placing an order, your payment will be authorized and verified. If there is any issue with processing the payment (such as insufficient funds, incorrect payment information, or a declined card), we will notify you and your order will not be processed until the issue is resolved.

  • Payment Confirmation: Once your payment has been successfully processed, you will receive an email confirmation containing details of your order, including the products purchased, shipping address, and payment amount. If you do not receive an order confirmation email within 24 hours, please contact us to ensure your order was properly processed.

3. Billing Information

To ensure smooth and secure transactions, we require accurate billing information during checkout. The information you provide must match the records held by your payment provider. This includes:

  • Billing Address: The address associated with your payment method (e.g., credit card or PayPal).
  • Full Name: The name on the payment method you are using.
  • Contact Information: A valid email address and phone number in case we need to reach you regarding your order.

If your billing information is incorrect or incomplete, your payment may be delayed or rejected. It is your responsibility to ensure that the information you provide is accurate and up-to-date.

4. Taxes and Fees

  • Sales Tax: Sales tax is applied to orders based on the applicable tax rate for the shipping address. The sales tax amount will be calculated and displayed during the checkout process before you confirm your purchase.

  • Shipping Fees: Shipping fees are calculated based on the size, weight, and destination of your order. These fees will be displayed during the checkout process, allowing you to review the total cost of your order before finalizing the payment.

  • Other Fees: Additional fees may apply depending on your location or the shipping method you select. These will be clearly indicated during checkout.

5. Order Cancellations

  • Order Cancellation Requests: Once your order is placed, it is processed immediately to ensure timely fulfillment. We are unable to cancel orders once they have been shipped, so please review your order carefully before completing the checkout process.

  • Failed Transactions: If your payment fails, we will notify you by email, and your order will be put on hold until payment is successfully processed. If the payment is not completed within a specified time frame, the order will be canceled.

6. Payment Security

We take payment security very seriously. Our website uses advanced encryption technology and secure payment gateways to ensure your information is protected. We comply with PCI-DSS (Payment Card Industry Data Security Standard), which provides guidelines to ensure that your credit card and payment information is safely stored and transmitted.

If you have any concerns about payment security or need assistance, please reach out to our customer service team.

7. International Payments

  • Currency: All transactions on our website are processed in USD (U.S. Dollar). If you are purchasing from outside the United States, your bank or payment provider may charge you in your local currency. Currency conversion rates are set by your payment provider and are subject to their fees.

  • International Orders: If you are located outside the United States, please be aware that additional taxes, duties, or customs fees may apply to your order. These charges are the responsibility of the customer, and ILovePariz is not liable for any import fees or customs charges incurred during the shipping process.

  • Payment Methods for International Orders: For international orders, we accept the same payment methods as listed above, but please check to ensure your payment method supports international transactions.

8. Refunds and Adjustments

  • Refund Process: If your order is canceled or you return an item, we will process your refund to the original payment method used for the purchase. Please note that refunds may take up to 5-7 business days to appear in your account, depending on your payment provider and financial institution.

  • Partial Refunds: If only part of your order is returned, we will issue a partial refund for the returned items. The amount refunded will be based on the purchase price of the returned items, excluding any shipping or handling fees.

  • Payment Adjustments: In rare cases, such as when an error in pricing or payment occurs, we may adjust the payment amount before processing the order. You will be notified of any changes, and you will have the option to approve or cancel the order.

9. Disputed Transactions

In the event of a disputed transaction (e.g., chargeback or payment fraud), ILovePariz will investigate the issue and work with the payment provider or financial institution to resolve the dispute. If the dispute is found to be fraudulent or if we are unable to verify the legitimacy of the transaction, we reserve the right to cancel the order and take appropriate action.

10. Contact Us

If you have any questions or concerns about our Payment Policy, or if you need assistance with processing your payment, please don’t hesitate to reach out: