Shipping Policy for ILOVEPARIZ

Effective Date: January 3, 2025

At ILovePariz, we aim to provide fast, reliable, and cost-effective shipping for all our customers. This Shipping Policy outlines the shipping methods, delivery times, and fees associated with orders placed on our website, www.ilovepariz.com. By placing an order with us, you agree to the terms of this policy.

For any questions or concerns regarding shipping, please contact us at:

1. Shipping Locations

We are happy to offer shipping to both domestic (U.S.) and international customers. We currently ship to most locations in the United States and select international destinations. If your location is not listed at checkout, please contact us to inquire about shipping availability.

  • Domestic Shipping: We ship within the United States, including all 50 states and U.S. territories. All orders will be processed and shipped from our warehouse in Alabama.

  • International Shipping: We offer international shipping to select countries. Additional shipping charges, customs fees, and taxes may apply to international orders. These costs are the responsibility of the customer and will be calculated during checkout.

2. Processing Time

  • Order Processing: Orders are typically processed and shipped within 1–3 business days of receiving your order. Orders placed on weekends or holidays will be processed the next business day.

  • Processing Delays: During high-demand periods (e.g., holiday sales, promotions), order processing may take longer than usual. We will make every effort to ensure your order is processed as quickly as possible and will notify you if any delays occur.

3. Shipping Methods and Delivery Times

We offer several shipping options to cater to your needs. Shipping times are estimates and may vary based on the shipping method, destination, and external factors such as weather conditions or courier delays.

  • Standard Shipping:

    • Estimated Delivery Time: 5-7 business days (within the U.S.)
    • This option is the most economical and is ideal for customers who are not in a hurry to receive their orders.

  • Expedited Shipping:

    • Estimated Delivery Time: 2-4 business days (within the U.S.)
    • Expedited shipping is available for faster delivery. Costs for this service are calculated at checkout based on the size, weight, and destination of the order.

  • Priority Shipping:

    • Estimated Delivery Time: 1-3 business days (within the U.S.)
    • For customers who need their order urgently, Priority Shipping is the fastest shipping option available. Prices will be calculated at checkout.

  • International Shipping:

    • Estimated Delivery Time: 7-21 business days (depending on location)
    • International shipping times may vary based on customs procedures and the specific destination country. Customers are responsible for any additional duties, taxes, or customs fees.

Shipping estimates are provided by the carrier and may be affected by unforeseen circumstances. Delays due to weather, holidays, or international customs are not the responsibility of ILovePariz.

4. Shipping Fees

  • Free Shipping:

    • We offer free standard shipping on orders over $50 within the United States. Free shipping promotions may be limited to specific product categories or may be time-limited, so please check the terms of the offer at checkout.

  • Shipping Costs:

    • For orders under $50, shipping costs are calculated based on the weight, size, and destination of the package. The shipping cost will be displayed at checkout before you finalize your purchase.

  • International Shipping Fees:

    • International shipping fees are calculated based on the destination country, weight, and size of the order. The applicable shipping cost will be displayed during checkout. Please be aware that international orders may be subject to additional fees, such as customs duties, taxes, and import fees, which are the responsibility of the customer.

5. Tracking Your Order

Once your order has been shipped, you will receive an email notification containing your tracking number and a link to track your package. You can also track your order by visiting the ILovePariz website and entering your tracking number in the “Track My Order” section.

Please note that tracking information may take up to 24-48 hours to update after shipment.

6. Address Accuracy

It is the customer’s responsibility to provide an accurate and complete shipping address at the time of purchase. Please double-check your shipping address before completing your order to ensure there are no errors or omissions. ILovePariz is not responsible for delays or non-delivery of orders due to incorrect or incomplete shipping information.

If you realize that you’ve provided an incorrect address after placing your order, please contact us immediately at info@ilovepariz.com or by calling (205) 938-9030. We will do our best to make changes to your order before it is shipped.

7. Shipping Issues

  • Missing or Lost Packages:

    • If your package is lost or missing, please contact the shipping carrier first to resolve the issue. If you are unable to get assistance from the carrier, please reach out to ILovePariz customer support for help.

  • Damaged Packages:

    • If your package arrives damaged, please contact us within 48 hours of receiving your order. We will assist you in filing a claim with the carrier and work with you to resolve the issue, which may include issuing a replacement or refund.

  • Returned Shipments:

    • If a package is returned to us due to an incorrect address or failure to claim the package from the carrier, the customer will be responsible for any additional shipping charges for reshipping the order. If the package is returned because it was unclaimed, the customer may be eligible for a refund minus the shipping cost.

8. International Orders

  • Customs Duties and Taxes:

    • International customers are responsible for any customs duties, taxes, and fees that may be imposed by their destination country. These charges are outside the control of ILovePariz and are not included in the shipping charges. We advise customers to check with local customs authorities before placing an international order to understand any additional fees.

  • Customs Delays:

    • Customs processing can sometimes cause delays beyond our control. Please be aware that ILovePariz cannot predict how long customs clearance may take and is not responsible for any delays caused by customs.

9. Shipping Restrictions

There may be certain restrictions on shipping products to specific destinations due to local laws or regulations. If we are unable to ship to your location, we will notify you and offer a full refund if applicable.

10. Contact Us

If you have any questions or concerns about our shipping policy or need help with your order, feel free to contact our customer support team: